Shipping & Delivery Policy

Posted 24 Nov, 2025

At Sober Relief, we aim to provide fast, reliable and transparent delivery for all orders. Below you’ll find everything you need to know about how we ship our products and what you can expect after placing an order.

Delivery Method

All orders are shipped using Royal Mail Tracked 48.

Fully tracked service
Delivery confirmation
Email updates throughout
Free shipping on all UK orders

Delivery Timeframes

Royal Mail Tracked 48 typically delivers within:

1–3 working days
Most orders arrive within 2 working days

Please note that weekends and bank holidays are not classed as working days.

Order Processing Times

Orders are usually processed and dispatched within 24 hours on working days (Monday to Friday).

Orders placed after 2pm, or during weekends or public holidays, will be processed the next working day.

Order & Tracking Notifications

You will receive:

Order confirmation email
Dispatch confirmation email
Tracking details once your parcel is on its way

If you do not receive tracking details within 24 hours of dispatch, please check your spam folder or contact us.

Delivery Issues

If your parcel is delayed, lost, or marked as delivered but cannot be found, please email us at info@soberrelief.com, and we will help resolve the issue with Royal Mail.

Shipping Restrictions

We currently ship to the United Kingdom only.

Changes to Our Shipping Policy

We reserve the right to modify or update this shipping policy at any time without prior notice. We encourage you to review this policy periodically to stay informed of any changes.

Sober Relief Blogs

Find our more about Sober Relief and what we can do to help you towards sobriety.

How to Rebuild Your Energy and Mood After Giving Up Alcohol

The early stages of sobriety can be very challenging. Discover exactly how to rebuild your energy and mood after giving up alcohol.

Anxiety During Detox: Is It Normal?

Anxiety during detox is very common and can range from mild restlessness to intense worry and physical tension. But is it normal? Find out here.

Gut-Brain Axis & Sobriety: Why Gut Health Affects Cravings

Discover how gut health affects cravings and the link between the gut-brain axis and sobriety.

Does Apple Cider Vinegar Help With Alcohol Withdrawal?

Many people can experience intense cravings for sugar or sugary products during withdrawal. Find out why here.